About Us
At keystone business services we are dedicated to delivering exceptional customer service and support. Our team is composed of dedicated professionals who thrive in a flexible and dynamic work environment. We believe in empowering our employees to provide outstanding service from the comfort of their homes…
Job Overview
We are seeking a professional and courteous Remote Call Center Representative to join our team. In this role, you will handle customer inquiries and provide solutions to ensure a positive customer experience. This is a perfect opportunity for someone who enjoys helping others and excels in a remote work setting.
Key Responsibilities
? Respond to customer inquiries via phone, email, and chat.
? Provide accurate information about products and services.
? Resolve customer issues efficiently and courteously.
? Document and update customer records based on interactions.
? Follow up on customer interactions to ensure satisfaction.
? Collaborate with team members to enhance the customer service experience.
Requirements
? Proven experience in a customer service role.
? Excellent communication skills, both written and verbal.
? Strong problem-solving skills and attention to detail.
? Ability to work independently and manage time effectively.
? Proficiency in using computers and customer service software.
? Reliable internet connection and a quiet workspace.
What We Offer
? Competitive salary.
? Flexible working hours.
? Comprehensive training and support.
? Opportunities for career growth.
? Friendly and collaborative team environment
