Join Walmart as a Remote Customer Service Representative! Work from home, assisting customers with inquiries, orders, and issues. Utilize excellent communication skills, empathy, and product knowledge to provide top-notch service. Enjoy flexibility and the convenience of remote work while being a valuable part of the Walmart team.
Job description…
We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.
As a Customer Care Specialist, you will manage a high volume of incoming calls from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
Customer Care Specialists must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers? needs, our associates must be punctual, reliable and dedicated to making a difference.
The Requirements:
? Must type a minimum of 25 WPM
? Proficient with Microsoft Office programs (Outlook, Word)
? High school diploma or GED
? Successful completion of mandatory training
? Customer service experience
Hours: We provide 24/7 customer care with a variety of shift opportunities
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance
? Work from home
Shift:
? 10 hour shift
? 8 hour shift
? Day shift
? Evening shift
? Morning shift
? Night shift
Weekly day range:
? Monday to Friday
? Weekend availability
Work setting:
? Remote
Education:
? High school or equivalent (Required)
Experience:
? Call center: 1 year (Required)
Work Location: Remote
If you think this role describes you, we would love to hear from you. Apply now to join our team
