Remotely WFH Jobs CSR – Customer Service Representative

CSR – Customer Service Representative

  • Anywhere

WORK FROM HOME!

We need someone that is a good communicator and multitasker. We will train you to use our software and will be in charge of scheduling, payments and other account information…

Duties include
– Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner
– Provide accurate information about products and services to customers
– Assist customers with placing orders, processing returns, and resolving any issues or complaints
– Upsell additional products or services to customers when appropriate
– Perform data entry tasks to update customer information in the system
– Communicate effectively with customers to ensure their needs are met and problems are resolved
– Make outbound calls to follow up with customers or provide updates on their inquiries or orders

“`Requirements“`
– Excellent phone etiquette and strong communication skills
– Fluent in English and Spanish (multilingual skills are highly preferred)
– Previous customer service experience, preferably in a call center or retail environment
– Ability to analyze customer needs and provide appropriate solutions
– Proficient in data entry and computer skills
– Sales experience or ability to upsell products or services is a plus
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please apply with your updated resume highlighting your relevant experience.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 20 ? 35 per week

Benefits:
? Flexible schedule
? Paid time off
? Referral program
? Work from home

Shift:
? Day shift
? Morning shift
? No nights

Weekly day range:
? Monday to Friday
? Weekends as needed

Work setting:
? Remote

Work Location: Remote