At INflow Federal, we’re not just navigating the frontier of digital transformation; we’re reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set us apart in designing and engineering solutions for the Department of Defense (DoD) networks. Here, every challenge is an opportunity to advance, and every solution is a step towards a more secure and connected future. We look forward to welcoming you to the INflow team!
ABOUT THIS POSITION:
INflow is seeking an entry level IT Specialist to join our team! Here, your work is more than a job—it’s a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.
Duties
• Technical Support: Provide first-line support for hardware, software, and network-related issues, responding to requests via email, phone, or in… person. If a printer jams or Wi-Fi goes AWOL, youÂ’ll be the hero they need.
• Troubleshooting: Diagnose and resolve basic hardware and software problems. From forgotten passwords to finicky applications, you’ll be the one fixing it.
• System Maintenance: Assist in maintaining and updating IT infrastructure, including computers, servers, and network equipment. Regularly perform routine checks to ensure systems are running efficiently.
• User Assistance: Help employees with IT-related queries, ensuring they can work without tech distractions. You might need to explain how to turn it off and on again—patiently, of course.
• Documentation: Keep records of issues, solutions, and best practices. Create and maintain user manuals or IT guides for common problems.
• Inventory Management: Track and manage IT equipment inventory, ensuring everything is accounted for and in working order. Assist with setting up new workstations and equipment.
• Security Compliance: Assist in maintaining IT security protocols, including software updates, antivirus checks, and backing up data. Follow best practices to ensure our network stays secure.
Requirements
• Citizenship: Must be a U.S. Citizen living in the US.
• Experience: No formal experience is necessary, but any internships, projects, or related work experience will give you an edge. Familiarity with Windows, MacOS, and basic networking is preferred.
• Strong problem-solving abilities with a keen eye for detail.
• Good communication skills, both written and verbal—being able to explain tech stuff to non-tech people is a must.
• Basic understanding of networking concepts (e.g., IP addresses, Wi-Fi).
• Familiarity with Microsoft Office Suite and common business software.
• Eagerness to learn new technologies and skills.
• Highly motivated with a can-do attitude.
• Ability to work independently and as part of a team.
• Strong organizational skills with the ability to prioritize tasks.
• Patience and a good sense of humor—because tech challenges require both.
About Us
Founded in 2013, INflow Federal has distinguished itself through our exceptional services because of our deep-rooted commitment to our people. The ‘INflow difference’ lies in our profound appreciation of employee culture, fueling an obsession with the well-being and professional growth of our team. This employee-centric ethos has been pivotal to our enduring success, directly translating into significant benefits for our customers.
Our identity is greatly influenced by the contributions of US Military Veterans. INflowÂ’s Veteran Outreach Program, dedicated to recruiting transitioning military personnel, has been a resounding success. Veterans now represent over 50% of our workforce, bringing invaluable experience and insight that have been crucial in steering our customersÂ’ success.
As a dynamic small business at the forefront of innovation, INflow boasts extensive expertise in Network Modernization, Cybersecurity, and Data Modernization in support of Joint Force Mission Operations. Our reach extends to over 20 states, serving prestigious federal government clients including the United States Navy (USN), United States Marine Corps (USMC), and Joint Forces.
In our quest to simplify the customer experience, we embrace a collaborative approach, guided by our leadershipÂ’s transparent communication and unwavering commitment to integrity. Our customers value partnering with INflow for our agility, passion, and integrity.
Fueling INflowÂ’s continuous evolution is our voracious appetite for researching and integrating AI/ML technologies. We are committed to empowering our employees and customers with these emerging tools, enhancing their ability to effectively integrate these technologies into their workflows. This not only improves their operational efficiency but also deepens their understanding of AI/MLÂ’s transformative potential.
As we progress, our focus remains steadfast on developing our people so they can lead our customers into the future of mission systems and operations, adeptly navigating the ever-evolving landscape of the Department of Defense with innovative solutions and strategic insights.
Citizenship Requirements
INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment.
Other Notes
– Some travel may be required: Must have valid driverÂ’s license and transportation. This is subject to change at the direction of the customer.
Other:
– Candidate must have the ability to lift up to 50 lbs.
Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Equal Opportunity Employer
Diversity and Inclusion
INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience
